Sometimes plans change, and we understand that.

• 48 hours or more in advance of the booking start date; 100% refund minus a 5% processing fee or $30, whichever is greater. 
• 24 hours or more in advance of the booking start date; 50% refund.
• 24 hours or less in advance of the booking start date and/or Same Day Booking Cancellations ie; less than 24 hours before booking start date; No refund will be issued.

Your booking isn't final until you've confirmed and verified your reservation. See details about the verification process on our FAQ page. If you don't see an email in your inbox prompting you to complete your booking, be sure to check your "junk mail" folder.

Bookings that aren't confirmed and verified within 2 hours, are subject to automatic cancellation in accordance with our 48 hours or more cancellation policy.