Last revised: November 18, 2021
Personal Information We Collect From You
We collect personal information from you in order to provide Our Service and offer you a personalized, useful, and efficient experience. The categories of personal information We collect can include:
You provide Us information about yourself, such as your name, age, address, email address, university or other affiliation, and password, when you register for a Member account with the Service. We also collect a copy of your driver’s license and billing and payment information if you utilize Our Service. In some cases we may request a updated utility bill to verify place of residency. We may use a third-party service to verify driver's license and insurance (https://stripe.com ). If you correspond with Us by email, We may retain the content of your email messages, your email address, and Our responses. We may also retain any messages you send through the Service. You may provide Us information in User Content you post to the Service.
SacTesla Holdings, LLC does not store payment information on its servers. When you make payment through Our Service, We process your payments through Stripe (https://stripe.com), a Third-Party application. The Third-Party application may collect certain financial information from you to process a payment on behalf of SacTesla, including your name, email address, address and other billing information. By submitting your payment information and/or linking your SacTesla account with an outside payment service, you authorize SacTesla to access and use this information in order to provide you with and accept payment for the Service and any associated fees. This allows Us to both confirm your identity and provide you with seamless, hassle-free transactions. We may collect Payment Information on a rental agreement in order to process rental extensions or security deposits.
Usage Information We Collect
Data Gathered from In-Vehicle Hardware
Additionally, to use Teslas mobile app, SacTesla Rentals mobile web app, third-party app or TesLender to take advantage of some of the Teslas features such as Summon, remote lock/unlock/start, etc We may need to collect this Telematic data in order to facilitate this optional service.
We may also use this Telemetry data if a Vehicle has not been returned on date/time per the rental agreement (If you are in California then We will use after 72 hours) or if the rented Vehicle is the subject of an AMBER Alert issued pursuant to Section 8594 of the Government Code.
When you visit Our website or use Our mobile app or Service, We and Our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information We collect through the use of tracking technologies includes but is not limited to IP address, browser information, referring/exit pages and URLs, click stream data and information about how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, and cookie data that allows Us to uniquely identify your browser and track your browsing behavior on Our site. We may also use clear gifs or other technology in HTML-based emails sent to Our users to track which emails are opened and which links are clicked by recipients. Some or all of this data may be combined with other personally identifying information described above. We may also collect analytics data, or use third-party analytics tools, to help Us measure traffic and usage trends for the Service and to understand more about the demographics of Our users. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists Us in analyzing and improving the Service. We may work with third parties to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices. Although We do Our best to honor the privacy preferences of Our visitors, We are not able to respond to Do Not Track signals from your browser at this time.
When you access Our Service by or through a mobile device, We may receive or collect and store a unique identification number associated with your device or Our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID or other identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude), WiFi location, or similar information regarding the location of your mobile device.
We use or may use the data collected through these technologies to: (i) remember information so that you will not have to re-enter it during your visit; (ii) provide custom, personalized content and information, including advertising; (iii) identify you across multiple devices; (iv) provide and monitor the effectiveness of Our Service; (v) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on Our website and Our Service; (vi) diagnose or fix technology problems; and (vii) otherwise to plan for and enhance Our service.
Your Choices About Your Information
Privacy Rights for Members who are California Residents
Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) allows Members who are residents of California to submit a request to SacTesla Rentals (a “CCPA Request”) for access to the pieces and categories of personal information, if any, that SacTesla has collected about them. Information that SacTesla provides in response to CCPA Requests shall, to the extent feasible, be in a readily usable format. SacTesla Rentals shall specify the purposes for collecting the information, and the types of third parties with whom the information has been shared.
Members who are California residents may also submit a CCPA Request to SacTesla Rentals for the deletion of their information. However, SacTesla Rentals may be required to retain certain information in order to comply with other applicable laws, detect or prevent fraud, collect any fees owed, resolve disputes, assist with or process claims, troubleshoot problems, assist with any investigation, comply with audits and investigations, enforce its Terms of Service and associated policies, and take other actions reasonably necessary, permitted, or required by applicable law.
Members who are residents of California may submit a CCPA Request to SacTesla Rentals by emailing Us and provide the Member’s full name, the email address associated with the SacTesla Rentals account, and the type of request being submitted. In response to a CCPA Request, SacTesla Rentals will verify that the request has been submitted by a Member associated with the account to which the request relates. In connection with this verification process, Members may be asked to provide government-issued identification to SacTesla Rentals.
Members who are residents of California may designate an authorized agent to submit a CCPA Request on their behalf. To do so, the authorizing Member must submit to SacTesla Rentals the Member’s government-issued identification, the authorized agent’s government-issued identification, and a valid power of attorney signed by the authorizing Member.
Members who submit CCPA Requests will not be charged different prices or provided different levels of service as a result of submitting such requests.
How We Protect Your Information
SacTesla Rentals cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information We collect and that We share with Our service providers. However, no security system is impenetrable, and We cannot guarantee the security of Our systems 100%. In the event that any information under Our control is compromised as a result of a breach of security, We will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. To protect your privacy and security, We take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications from SacTesla, at all times.
Protecting the privacy of young children is especially important. For that reason, SacTesla Rentals does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Members. If you are under 13, please do not send any information about yourself to Us, including your name, address, telephone number, or email address. In the event that We learn that We have collected personal information from a child under age 13 without verification of parental consent, We will delete that information as quickly as possible.
Links to Other Websites
We may employ third-party companies and individuals due to the following reasons:
We want to inform Our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on Our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Sacramento, California, United States
DISCLAIMER: All other companies, services, products, or names referenced on this website are used for identification purposes only and may be trademarks of their respective owners. It is neither inferred nor implied that any service or product by SacTesla℠ Rentals, is a service or product authorized by or connected with Tesla Inc. SacTesla℠ Rentals and its website publications are not affiliated with or endorsed by Tesla Inc. Tesla Model S, Tesla Model 3, Tesla Model X, Tesla Model Y, & Tesla Cybertruck are trademarks of Tesla Inc.
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